Anonymous customer support in Telegram

Connect your bot — clients write to you, you reply. Fully anonymous.

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Client
Hi! I'd like to check on order #1042
Operator
Order #1042 has been shipped! Tracking: AB123

How it works

Three simple steps — and your support is live

1

Connect your bot

Send your token to @voxley_bot — we set everything up automatically

2

Clients write to the bot

Every message is forwarded to you with a label. The client doesn't know who you are

3

You reply anonymously

Reply to the forward — client gets your answer from the bot. No personal data exposed

Frequently asked questions

Your client messages your Telegram bot. You receive a forwarded message with their name and ID. But they only see replies from the bot — not your personal account.

No. Just create a bot via @BotFather in Telegram and send us the token. We handle everything else automatically.

The platform occasionally sends ad messages to your bot's clients. That's how we monetize. It doesn't affect your conversations with clients.